Shelter FAQs

What is the shelter like?

The shelter is an ordinary house in an ordinary neighborhood, with extraordinary things happening inside. It has 5 bedrooms, large common areas, and a big fenced yard. Lots of nonperishable food, household supplies, and personal supplies are provided. Case Managers are present for support or assistance with transportation during business hours.


What if the shelter is full?

If all shelter beds are taken and someone is in immediate danger from a violent partner, we will provide a hotel stay (with extra security provided by law enforcement) until shelter arrangements can be made. We will never turn away someone in immediate danger from an abusive partner.


How long can people stay?

It depends on their needs, but most people end up staying for about 2 months. It takes a long time to get back on your feet, especially when financial abuse is such a big part of domestic violence.


Are there women and kids?

Yes, women can bring their children with them. Children cannot stay without parents. 


Are staff there 24 hours-a-day?

NO. The shelter has a security system and we also contract with a local security company for off-hours emergencies.

 Is there security?

We have a security system that is linked to FH Dispatch. Kalispell Police and Fire Departments know our facility and our needs, are sensitive to our residents, and overall are wonderful first responders. We do a lot of training with them and maintain a close relationship, so we trust them to know the location of the shelter.


Where is the shelter?

Our shelter is in a confidential location so that residents can be safer.


Does the shelter allow pets?

Yes. We allow dogs, and other animals are up for negotiation. Pets and their safety are a big reason why victims struggle to leave their abuser.


Does the shelter have a nondiscrimination policy?

YES. Everyone who needs shelter is welcome, regardless of race, religion, ethnicity, physical ability, gender, sexual orientation, or gender expression.


What should people bring to the shelter?

If you are preparing to leave an abusive relationship, try to prioritize bringing these items if you can:

Birth certificates

Marriage license

Children’s vaccine and school records

Children’s favorite stuffed animal or toy

Social security cards


Record of certifications needed for employment